Válida para o aplicativo “199 Cidadão”, disponível nas lojas virtuais Apple Store e Google Play.
SECTION 1 – GENERAL INFORMATION
This Privacy Policy contains information about the collection, use, storage, processing, and protection of personal data of users of the applications created by CCONET LTDA, with the purpose of demonstrating absolute transparency on the subject and clarifying to all interested parties about the types of data that are collected, the reasons for the collection, and how users can manage or delete their personal information.
This document has been prepared in accordance with the General Data Protection Law (Law 13,709/18), the Brazilian Civil Rights Framework for the Internet (Law 12,965/14), and the EU Regulation No. 2016/679. Additionally, the document may be updated due to eventual regulatory updates, which is why users are invited to periodically consult this section.
SECTION 2 - HOW DO WE COLLECT USER'S PERSONAL DATA?
The personal data of the user and visitor is collected by the platform in the following ways:
When the user creates an account/profile in one of our apps, this data includes basic identification data, such as email, full name, city of residence, and profession. From this information, we can identify the user and the visitor, as well as ensure greater security and well-being for their needs. Users and visitors are aware that their profile on the platform will be accessible to all other users.
When a user accesses an app, information about interaction and access is collected by the company to ensure a better experience for the user and visitor. These data may include keywords used in a search, sharing of a specific document, comments, page views, profiles, the URL from which the user and visitor come, the browser they use, and their access IPs, among others that may be stored and retained.
SECTION 3 - WHAT PERSONAL DATA DO WE COLLECT ABOUT THE USER AND VISITOR?
The personal data collected from the user and visitor are as follows:
Data for creating an account/profile on the platform: email, full name, city of residence, and profession.
Data for optimizing navigation: page access, keywords used in search, recommendations, comments, interaction with other profiles and users, followed profiles, IP address.
SECTION 3 - FOR WHAT PURPOSES DO WE USE THE PERSONAL DATA OF THE USER AND VISITOR?
The personal data of the user collected and stored by the apps are intended for:
User and visitor well-being: improve the product and/or service offered, facilitate, expedite, and fulfill the commitments established between the user and the company, enhance user experience, and provide specific functionalities depending on the user's basic characteristics.
Platform improvements: understand how the user uses the platform's services to assist in business and technical development.
Registration data: to allow user access to certain platform content, exclusive to registered users.
Contract data: to provide legal certainty to the parties and facilitate the conclusion of the transaction.
The processing of personal data for purposes not provided for in this Privacy Policy will only occur after prior communication to the user, so that the rights and obligations provided herein remain applicable.
SECTION 4 - HOW LONG ARE PERSONAL DATA STORED?
The personal data of the user and visitor are stored by the platform for the period necessary for the provision of the service or the fulfillment of the purposes provided for in this document, as provided in item I of article 15 of Law 13,709/18.
Data can be removed or anonymized at the user's request, except in cases where the law provides for another treatment.
Furthermore, the personal data of users can only be retained after the end of their processing in the following cases provided for in article 16 of the aforementioned law:
I - compliance with a legal or regulatory obligation by the controller;
II - study by a research agency, with the guarantee, whenever possible, of anonymization of personal data;
III - transfer to a third party, provided that the data processing requirements set forth in this Law are respected;
IV - exclusive use by the controller, with access prohibited by third parties, provided that the data is anonymized.
SECTION 5 - SECURITY OF STORED PERSONAL DATA
The platform is committed to implementing appropriate technical and organizational measures to protect personal data against unauthorized access and situations of destruction, loss, alteration, communication, or disclosure of such data.
Credit card data is encrypted using Secure Socket Layer (SSL) technology, which ensures the secure and confidential transmission of data, so that the transmission of data between the server and the user occurs in an encrypted and secure manner.
The platform does not exempt itself from responsibility for the exclusive fault of third parties, such as in the case of attacks by hackers or crackers, or the exclusive fault of the user, such as when the user transfers their data to third parties. The website commits to informing the user in case of any breach of the security of their personal data.
The personal data stored is treated confidentially, within legal limits. However, we may disclose your personal information if required by law to do so or if you violate our Terms of Service.
SECTION 6 - DATA SHARING
User data sharing only occurs with data related to posts made by the user themselves; such actions are shared publicly with other users.
User profile data is shared publicly on search engines and within the platform, with users allowed to modify such settings so that their profile does not appear in the search results of such tools.
SECTION 6 - WILL STORED PERSONAL DATA BE TRANSFERRED TO THIRD PARTIES?
Personal data will not be shared with third parties.
SECTION 07 - COOKIES OR BROWSING DATA
Cookies refer to text files sent by the platform to the user's and visitor's computer and stored therein, with information related to browsing on the site. Such information is related to access data such as location and time of access and is stored by the user's and visitor's browser so that the platform's server can read them later in order to personalize the platform's services.
The persistent cookie remains on the user's and visitor's hard drive after the browser is closed and will be used by the browser on subsequent visits to the site. Persistent cookies can be removed following your browser's instructions. On the other hand, the session cookie is temporary and disappears after the browser is closed. It is possible to reset your web browser to refuse all cookies, but some features of the platform may not work properly if the ability to accept cookies is disabled.
SECTION 8 - CONSENT
By using the services and providing personal information on the platform, the user is consenting to this Privacy Policy.
By registering, the user acknowledges and can exercise their rights to cancel their registration, access, and update their personal data, and guarantees the accuracy of the information provided by them.
The user has the right to withdraw their consent at any time; to do so, they must contact us via email at support@cconet.com.br.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so it is recommended that the user and visitor review it frequently.
Changes and clarifications will take effect immediately upon their publication on the platform. Users will be notified of any changes. By using the service or providing personal information after any modifications, the user and visitor demonstrate their agreement with the new rules.
In the event of a merger or sale of the platform to another company, user data may be transferred to the new owners to ensure the continuity of the services offered.
SECTION 10 - JURISDICTION FOR DISPUTE RESOLUTION
For the resolution of disputes arising from this instrument, Brazilian law shall be fully applied.
Any disputes shall be submitted to the forum of the district where the company's headquarters are located (PINHAIS – PR).